Contact Us

If you have a regulatory complaint regarding the operation or handling of your account, please provide the details of your complaint in writing to the attention of Bruce Thompson, Chief Compliance Officer at the Vancouver Head Office address below. The receipt of all written complaints will be acknowledged in writing along with reference material from the Investment Industry Regulatory Organization of Canada on alternative dispute resolution options and how to make a complaint to the Investment Industry Regulatory Organization of Canada.

Vancouver (Head Office)
Waterfront Centre
200 Burrard Street, Suite 700 
Vancouver, BC
V6C 3L6

phone: 604-697-7100
fax: 604-697-7499
toll free: 1-800-663-9499

Toronto Office
Brookfield Place
181 Bay Street, Suite 2910
Toronto, ON
M5J 2T3

phone: 416-507-2300
fax: 416-507-2399
toll free: 1-866-615-2225

Calgary Office
808 First Street, SW, Suite 301
Calgary, AB
T2P 1M9


phone: 403-509-1900
fax: 403-509-1999
toll free: 1-877-604-0044